PCG Baseball — Limited Glove Warranty

Parkies Custom Gloves | For Players, By Players.

One-Year Limited Warranty

Parkies Custom Gloves (PCG Baseball) offers a one-year limited warranty on fielding gloves against defects in materials or workmanship. The warranty begins on the date the original purchaser receives the glove.

This voluntary warranty applies to gloves purchased directly from PCG Baseball through www.parkiescustomgloves.com. It is provided to the original purchaser and is non-transferable, except where applicable law requires otherwise.

Warranty Eligibility

To qualify under this limited warranty:

• The claim must include a valid PCG order number or other proof of purchase.

• The claim must be submitted within one year of receiving the original glove.

• The issue must result from a defect in materials or workmanship.

• The damage must not have been caused by misuse, abuse, improper storage or care, or an unauthorised repair or modification.

PCG will assess the glove to determine whether the issue qualifies for coverage.

Repairs and Replacements

For an approved claim, PCG will provide a one-time repair or replacement, at PCG’s discretion, subject to applicable consumer protection laws.

A repair or replacement does not restart the original one-year warranty period. Any remaining coverage continues from the date the original glove was received, unless otherwise required by law.

For approved lace claims, only the affected lace will be replaced. An exact colour match cannot be guaranteed because of variations in leather and dye batches.

What This Limited Warranty Does Not Cover

This voluntary warranty does not cover:

• Normal wear and tear from regular play.

• Cosmetic changes, including minor scratches, fading, discolouration, or changes in shape resulting from normal use.

• Damage caused by misuse, abuse, negligence, improper storage, or failure to follow proper glove care instructions.

• Damage caused by prolonged exposure to moisture, extreme weather, or other external causes, including animals.

• Accidental rips, cuts, tears, burns, or abrasions that are unrelated to a manufacturing defect.

• Damage caused by steaming, ovens, microwaves, dryers, or other heat treatments.

• Damage caused by unauthorised repairs, modifications, or alterations.

• Gloves purchased used, as demo products, or expressly sold without this voluntary warranty.

• Gloves purchased from a seller other than PCG Baseball.

• Claims submitted after the one-year warranty period has expired.

These exclusions apply only to this voluntary warranty and do not limit rights or remedies available under applicable law.

How to Submit a Warranty Claim

Contact PCG through www.parkiescustomgloves.com and provide:

• Your name and order number or proof of purchase.

• The date you received your glove.

• A description of the issue.

• Clear photographs showing the affected area and the overall condition of the glove.

Please contact PCG before sending your glove back. We will provide return instructions if an inspection is required.

Shipping

Any shipping charges payable by the customer will be explained before the glove is returned. Shipping and other costs will be handled in accordance with applicable consumer protection laws. Nothing in this policy requires a customer to pay costs that PCG is legally required to cover.

Canadian Consumer Rights

This limited warranty is in addition to any legal warranties, conditions, rights, or remedies available under applicable Canadian federal, provincial, or territorial law.

Nothing in this policy excludes, restricts, or modifies rights that cannot legally be waived, including applicable legal warranties concerning quality, durability, or fitness for purpose. Those rights may continue beyond the one-year voluntary warranty period.

Where this policy conflicts with applicable law, the applicable law prevails.

Limitation of Liability

To the extent permitted by applicable law, PCG is not liable for indirect, incidental, special, or consequential losses arising from the use of the glove or a breach of this voluntary warranty.

This limitation does not exclude or restrict liability, compensation, or remedies that cannot legally be excluded or restricted.

Questions and Disputes

Please contact PCG first so we can review your concern and work towards a resolution.

Nothing in this policy requires mandatory arbitration or prevents you from contacting a consumer protection authority, pursuing a court claim, or exercising any other right available under applicable law.

PCG Baseball — Batting Glove Limited Warranty

Parkies Custom Gloves | For Players, By Players.

90-Day Limited Warranty

Parkies Custom Gloves (PCG Baseball) offers a 90-day, non-transferable limited warranty on batting gloves against defects in materials or workmanship. The warranty period begins on the date the original purchaser receives the batting gloves.

To qualify for this voluntary warranty, the batting gloves must have been purchased directly through www.parkiescustomgloves.com. or direct dealer 

Warranty Eligibility

For a claim to qualify:

• The claim must be submitted by the original purchaser with a valid PCG order number or other proof of purchase.

• The batting gloves must not have sustained damage caused by abuse, misuse, improper storage or care, or unauthorised repairs or modifications.

• The claim must be submitted within 90 days of receiving the original batting gloves.

• The issue must result from a defect in materials or workmanship.

This voluntary warranty provides a one-time warranty remedy, as outlined below. A repair or replacement does not restart the original warranty period, except where required by applicable law.

What This Limited Warranty Does Not Cover

• Normal wear and tear resulting from play.

• Cosmetic changes, including minor scratches, changes in shape, discolouration, or fading from normal use.

• Damage caused by misuse, abuse, negligence, prolonged exposure to adverse weather, or other external causes.

• Damage caused by failure to follow proper care instructions.

• Rips, cuts, tears, burns, or abrasions unrelated to a manufacturing defect.

• Damage caused by unauthorised repairs, modifications, or alterations.

• Products purchased used, including demo products or products expressly sold without this voluntary warranty.

• Products purchased from a seller other than PCG Baseball.

• Damage that occurs outside the 90-day warranty period.

These exclusions apply to PCG’s voluntary warranty only. They do not exclude or restrict rights available under applicable consumer protection laws.

How to Start a Warranty Claim

Contact PCG through www.parkiescustomgloves.com with:

• Your original PCG order number or other proof of purchase.

• Your name and contact information.

• The date you received the batting gloves.

• A description of the defect.

• Clear photographs showing the defective area and the overall condition of the gloves.

Proof of purchase is required for coverage under this voluntary warranty. Please contact PCG before returning any product.

After reviewing your submission, PCG will:

1. Approve your claim for warranty service;

2. Request additional information, photographs, or the gloves for further inspection; or

3. Decline the claim and explain why it does not qualify.

Approved Warranty Claims

For an approved claim, PCG may, subject to applicable law:

1. Repair the product;

2. Replace it with the same model;

3. Offer a comparable replacement if the original model is discontinued or unavailable; or

4. Offer PCG store credit as an alternative, with your agreement.

Where applicable law entitles you to a particular remedy, that entitlement takes precedence over these options.

Processing Times

Custom batting glove repairs or replacements are subject to the production lead times in effect when the claim is approved. PCG will communicate the expected timeline when confirming your warranty service.

Expedited production or shipping is not guaranteed for warranty products. These processing terms do not override any timelines required by applicable law.

Shipping and Return Costs

PCG will provide return instructions and explain any customer-payable shipping charges before you send your gloves.

Shipping and other warranty-related costs will be handled in accordance with applicable consumer protection laws. Customers will not be required to pay costs that PCG is legally responsible for covering.

Canadian Consumer Rights and Legal Warranties

This limited warranty is in addition to any warranties, conditions, rights, and remedies provided by applicable Canadian federal, provincial, or territorial law.

Nothing in this policy excludes, restricts, or modifies a legal warranty or consumer right that cannot lawfully be waived. This includes applicable protections relating to product quality, reasonable durability, and fitness for purpose.

Legal warranty rights may apply beyond the 90-day voluntary warranty period and may apply to subsequent owners or purchases through other sellers where required by law.

If any provision of this policy conflicts with applicable law, the applicable law prevails.

Limitation of Liability

To the extent permitted by applicable law, PCG is not responsible for indirect, incidental, special, or consequential losses arising from the use of the product or a breach of this voluntary warranty, including lost income, lost business opportunities, or loss of use.

Nothing in this policy excludes or limits liability, damages, or remedies that cannot legally be excluded or limited.

Questions and Dispute Resolution

Please contact PCG first so we can review your concern and work towards a resolution.

This warranty does not require mandatory arbitration, waive participation in a class proceeding, or prevent you from pursuing a court claim, contacting a consumer protection authority, or exercising any other right available under applicable law.

 

Parkies Custom Gloves — PCG Baseball
For Players, By Players.
www.parkiescustomgloves.com